Review — nissirealstate

All 16 required sections of the universal_dm template are present in system.md and match the template's specification: Identity, Tone and Style, Conversation Length (Hard Cap), Hard Invariants, Mandatory Qualification Gates, Disqualification Rules, Entry Types and Routing, Path Routing, Universal DM Flow (7 Phases), Path-Specific Logic, Non-Fit Fallback, Qualification Scorecard, Show-Up Protection, Follow-Up Logic, What to Never Do, and Links Reference Table (via resources.json).

examples.md contains 17 examples covering all 7 base scenarios (happy path, resource/link delivery, objection handling, graceful disqualification, emotional/sensitive lead, re-engagement, off-topic question) plus two conditional scenarios (keyword trigger in Examples 1–2, price objection in Example 4). Total count is 17, within the ≤20 cap.

Every example in examples.md follows the 7-phase flow defined in system.md (Entry → Rapport → Diagnosis → Micro-positioning → Invitation → Booking → Pre-Booking Consent) and reaches a terminal state (booking confirmed with NO_RESPONSE, disqualification with NO_RESPONSE, or soft close with NO_RESPONSE).

system.md is internally consistent. The Segmentación por campaña rule ("Cero mezcla en bienvenida") and the cross-sell exception ("En perfilamiento, si descubro que encaja en ambos, presento la otra opción como complementaria") are explicitly stated as a single rule with a named exception. No shared precondition produces conflicting outputs.

All SDK files agree on behavior and data. examples.md demonstrates the flow and tone defined in system.md; objections.md provides handlers consistent with the flow; keywords.json routes to the flow; resources.json provides the Calendly link used throughout; program.json and case_studies.json align with the ICP and messaging. No file demonstrates behavior that contradicts another file under the same precondition.

All examples in examples.md use the same persona (Sofía), vocabulary (tuteo mexicano, professional warmth), formality level (short messages, one question per turn), and dialect (no voseo, no marked mexicanisms). A reader would believe all examples are the same agent.

All risky actions in system.md are paired with guards. Sending Calendly is guarded by mandatory qualification gates (Paso 6 only after gates pass). Disqualification actions (broker, minor, capital <$300K, inappropriate) are guarded by explicit trigger signals. Examples demonstrate guards firing correctly (e.g., Example 1 shows gates passed before booking; Example 8 shows broker descarte; Example 9 shows capital check).

All examples use current flow language and CTAs from system.md. Closing language matches the current flow definition (e.g., 'Te paso el link 🗓️' for booking, 'NO_RESPONSE - {razón}' for terminal states). No examples reference outdated flow versions or deprecated CTAs.

Each behavioral instruction has a single canonical home. The 7-phase flow is defined once in system.md; qualification gates are stated once in system.md and referenced in examples; the NO_RESPONSE protocol is defined once in system.md and demonstrated in examples. No instruction is restated in two locations with similar prose.

Behavioral guidance (tone, flow, conversational style) is expressed via Voz section + examples. Hard rules remain for factual constraints (capital minimum $300K, no exact pricing in chat, mandatory gates). The balance is appropriate: principles + examples teach behavior; rules enforce facts and safety.